Q: Are there stores to buy your products?  Where can I buy Youngevity supplements? 

A: There are no retail stores in Canada for these products. Our products can be purchased online through our website.


Q: Is Youngevity and this opportunity a pyramid scheme?

A: No, it's a independent distributor commission plan built on a platform and company of solid health protocols developed by a life-long advocate of health, a doctor, and brilliant entrepreneur. Pyramid schemes are nothing more than the exchange of money. Youngevity has been around since 1997, is a premium health supplement producer, profitable, ethical, and publicly traded on the stock exchange


Q: Why is Youngevity a network marketing based company?

A: Youngevity is a profitable publicly traded company like many others. The difference in Youngevity is the structure of it's employees and distribution method. Some large companies will outsource to other companies the distribution, warehousing, repackaging and reshipping behind large marketing and advertising campaigns. Youngevity uses it's Associates, YOU, as the marketing, advertising, referral, distribution and warehousing. The commissions YOU earn is how Youngevity pays for this critical aspect of it's operations. Youngevity used to have a conventional business model in the late 90's and early 2000, but switched business models after seeing greater success with a short trial of network marketing. The reason network marketing works is because it's associates can introduce, educate, demonstrate and testify to the effectiveness of the products on a personal level – something a print or television ad cannot do. In 2012 Youngevity merged with Financial Destination, a network marketing management firm, and has since grown bigger and faster than ever before. Network Marketing works for the producer and all its associates – especially when the products being sold are superior than anything else conventionally available in stores.


Q: Where are the supplements produced?

A: Youngevity (the MINERAL portion) supplements are primarily derived from a shale mine in Utah. Shale is a fine-grained, clastic sedimentary rock composed of mud that is a mix of flakes of clay minerals and tiny fragments (silt-sized particles) of minerals. Shale is decayed organic plant matter in which we then refine, filter, measure, and package. The reason million+ year old shale deposits are the best source of minerals is they have been untouched by any negative influences introduced by humans. Old is good. Along with precisely the correct amount of other vitamins (from fruits and vegetables) to create the only true well balanced multi-vitamin-mineral supplement available for purchase on the planet. It also tastes great!


Q: How do I Become a Member Online?

A: There are 2 main methods for signing up online:

  • Contact your referring Distributor for the direct link to their replicated website.
  • If you already know your referring Distributor’s Username or Email or ID number, you may enter it directly HERE.


Q: What is my user ID and password?

A: Please contact Youngevity customer service at 1-800-982-3189 and they will be happy to issue you a login and pin number.


Q: How do I login to the Home office?

A: After you receive your login and pin, you may go to The Home Office to login and place your order.


Q: How do I clear my internet cache?

A: An excellent guide for clearing your browser’s cache files is located at http:/www.wikihow.com/Clear-Your-Browser’s-Cache.


Q: Why am I not receiving the newsletter?

A: If your email program is set to send mail in HTML or RICH TEXT format, subscribe attempts will be unsuccessful. This is a security precaution to avoid possibly damaging scripts being sent to the mail server.

To turn off Rich Text and HTML in Microsoft Outlook 2000, click on Tools/Mail Format and choose “Plain Text” in the first “drop down” box. You may also specify individual emails be sent in plain text format by clicking on Format, and choosing “Plain Text”. If you are using a mail program other than Microsoft Outlook, check your help files for instructions on sending email in Plain Text format.

If you are still unable to receive the Youngevity Newsletter your Internet provider may be blocking this type of e-mail. We are, however, working on our end to help overcome this and lessen these occurrences.


Q: Why do I get an error when I try to download forms?

A: Most, if not all forms on this site are Adobe PDF files. In order to view these files, you must have Adobe Acrobat Reader installed first. Please visit http://get.adobe.com/reader/ to download and install this free program. Detailed instructions are located at the Adobe web site.


Q: Where do I find information about building my own web site?

A: Youngevity provides free replicated websites to all Distributors and offers the option to upgrade to a Pro account, at anytime, for a small annual fee. We strongly encourage Distributors to upgrade to the Pro account, which gives you access to many professional built tools, at a fraction of the price it would cost to build them yourself.


Q: Where can I get graphics for my web site?

A: There are graphics for your web site available for download in your Home office. Please let us know if you have any further questions.


Q: Where do I send medical questions?

A: We are fortunate to have a link on the Youngevity Web site to the Longevity Institute. The Longevity Institute is a non-profit research and information entity, which provides information linking nutrition and good health and information about the health benefits of nutritional supplements. Edmond de Vroey, MD is the director of the Longevity Institute and the author of the Longevity Institute Newsletters. Dr. de Vroey has worked for over thirty-five years in clinical medicine and research, with practice in surgery, obstetrics, endocrinology, and tropical diseases. Dr. de Vroey is an expert in the field of nutrition, nutraceutricals and medical computing. The site is filled with fascinating information! Make sure to bookmark the Longevity Institute for easy reference (Ctrl+D) and to email “Doc Ed” if you have any medical questions.


Q: Personal web page set up

A: More Information about customizing your replicated website can be found here. Note: This feature is only available to Associates and above.

Most information in your account and on your site can be changed through your Home Office. Changing your billing address can only be done by The Youngevity Customer Service Staff though. You may either call Customer Service at 800-982-3197 or e-mail Support@Youngevity.com for further assistance.

Note: If you decide to change your address the new address this will be the address we will mail any correspondences to, and your commissions check!


Q:How do I view my commission statement

A: Login to your Business Center and click on “Commissions” to view monthly Commissions.


Q: I was told that Beyond Tangy Tangerine is loaded with fruits and vegetables. What are they?

A: Beyond Tangy Tangerine is a complete daily supplement containing Majestic Earth Plant Derived Minerals, vitamins, amino acids, and the following fruits and vegetables:

Dried Barley Juice, Spirulina, Cooked Whole Brown Rice, Fructooligosaccharides, Chlorella, Pacific Kelp, Phenalgin‚Ñ¢ , Cryptomondales, Red Kelp, Brown Kelp, Ulva, Red Seaweed, Dulse, Rockweed, Bee Pollen, Sunflower Oil, Black Currant Seed Oil, Whole Fruit Concentrates 10x: Apple, Apricot, Banana, Camu-Camu, Cranberry, Orange, Peach, Red Raspberry, Strawberry, Tomato; Concentrates 10x: Alfalfa Sprout, Barley Grass Juice, Beet Greens, Cabbage Leaf, Onion Bulb, Parsley Leaf, Concentrate 4x: Celery Seed; Standardized Extracts: Papaya Fruit, Red Grape, Broccoli Floret, Carrot, Garlic, Standardized Concentrate: Spinach Leaf; Milk Thistle Seed, Chinese Green Tea Leaf (decaffeinated), Turmeric Rhizome, Red Wine, Pau d’Arco Bark, Ginkgo biloba Leaf, Ginseng, Astragalus Root, Echinacea angustifolia root, Irish Moss, Thyme Leaf, Ligustrum Berry, Rice Bran, White Nectarine, White Peach, White Fig, Date, Banana, Potato, White Pear, White Tea, Jicama, Jerusalem Artichoke, Shiitake Mushroom, Parsnip, Turnip, Cauliflower, Ginger, Kohlrabi, Shallot, Mango, Grapefruit, Yellow Apple, Pear, Honeydew Melon, Pineapple, Yellow Squash, Gooseberry, Golden Kiwi, Nectarine, Yellow Watermelon, Pumpkin, Butternut Squash, Yellow Fig, Cantaloupe, Yellow Beet, Rutabaga, Tangerine, Lemon, Yellow Pepper, Blueberry, Blackberry, Elderberry, Lingonberry Extract, Plum, Black Cherry Extract, Purple Fig, Belgian Endive, Passion Fruit, Purple Kale, Rhubarb, Concord Grape, Beet, Radicchio, Eggplant, Pomegranate Extract, Purple Onion, Wolfberry (Goji), Black Currant Extract, Noni, Mangosteen, Aé√üai, Black Raspberry, Bilberry, Blueberry, Schisandra Fruit, Fenugreek Seed, Guava, Watermelon.